2013 Broadband Communities Summit
Multi‐Housing Sessions
 
Tuesday, April 8

8:00 am – 9:30 am
Breakfast Session
How Advanced Broadband Adds Value to Communities

Get the results of the largest nationwide study to date on broadband and multifamily properties. Preeminent research analyst Michael Render will present the results. Broadband Communities Magazine commissioned the study. Our previous studies conducted by Render’s firm, RVA LLC, created intense interest in the MDU field and have been used in the marketing materials of major companies. You’ll get useful data on the value residents and owners place on fast, reliable broadband; and just who considers FTTH indispensable, and more.

Moderator:
Steve Ross – Corporate Editor, Broadband Communities Magazine

Presenter:
Michael Render – President and Lead FTTH Researcher, RVA LLC

A panel of property owners and industry experts will accompany the presentation.

Speaker:
Steve Sadler – MDU Chairman, Broadband Communities Summit
David Schwehm – Telecom and Sales Professional, Independent
Bryan Rader – CEO, Bandwidth Consulting, LLC

 

 

12:40 pm – 1:40 pm
Working Lunch
Cell Booster, Small Cell, DAS
So your residents need more reliable cellular service inside your building? The right solution – strongest signal, lowest cost, greatest reliability – depends on your local cellular carriers, their external cell sites if any, your tenants’ needs, your building’s construction, and what cooperation you might expect from your broadband providers. Join some of the nation’s sharpest thinkers on this topic for an extra-long lunchtime session. And bring your questions for this all-star panel.

Moderator:
Kathleen Austin – Assistant Vice President, Equity Residential

Speakers:
Richard Sherwin – CEO, Spot On Networks
Jackie Carroll Arbour – Business Development, AT&T Connected Communities
Douglas Jarrett – Partner, Keller and Heckman LLP
Dan Leaf – Vice President, DAS & Small Cell Division, Tempest Telecom Solutions

 

 

3:00 pm – 4:00 pm
Access Control and Security Options
Security and access control is an amenity that can help justify in-building MDU low-voltage networking. The panelists discuss such services as perimeter control, video surveillance and even door locks on individual units. According to CABA, addition and renovation of such services in the United States was worth more than $5 billion in 2012 – far more than was spent on new FTTH networks in MDUs.

Moderator:
Henry Pye – VP, Residential Technology Solutions, Velocity Advisory Services, RealPage

Speakers:
Patrick Bailey – Senior VP,  ICS Advanced Technologies
Josh Farley – Manager of Security Services, KCI Communications Infrastructure
Bobby Welliver – Business Development Manager, Kaba ADS
Safelock (Invited)
Comcast (Invited)

 

 

4:10 pm – 5:00 pm
Infrastructure To and In the Building
Even before there was FTTH, Richard Holtz was designing broadband networks for multiple dwelling unit buildings, office parks and more. His clients have included the most forward-thinking providers and building owners. He’s shameless – he’ll push any technology that works, from any vendor. And he’ll convince you that your organization will be far ahead of the bandwidth demand curve – and make much more money -- if you are willing to spend that little bit extra to assure resident satisfaction. Get with the guru in this session, and bring plenty of questions.

Moderator:
Mike Smith – Vice President, Building Technology Services, Forest City Residential

Speaker:
Richard Holtz – CEO, InfiniSys

Wednesday, April 9

8:00 am – 8:50 am
Breakfast Session
Owner / Legal Roundtable
Open to Owners and Owner Representatives Only
This exclusive, closed forum for owners and owner lawyers will have as one of its major objectives the generating of key issues for airing in a subsequent open session.

Moderator:
Emily Jarkins – Manager, Strategic Business Services, Post Properties

Speakers:
Art Hubacher– Managing Member, Hubacher & Ames PLLC
Ian Davis – Telecommunications Attorney, Founding Partner, Davis, Craig & Taylor PLLC

 

 

9:00 am – 9:50 am
Internet Only Providers in the MDU Space – What are They Doing to Differentiate Themselves
With all the focus on triple play services and fiber to the unit, what are Internet only providers doing to set themselves apart and provide unique services to owners and their residents. This session will focus on how providing a single service doesn’t have to be a limiting factor in success for both providers and owners.

Moderator:
Lori Reeves – Vice President, Forest City Management

Speakers:
John van Oppen – President & Co-founder, Spectrum Networks CondoInternet
Matt Paschick – Principal, National Wi-Fi
Steve Sadler – MDU Chairman, Broadband Communities Summit
Nathan Stooke – CEO, Wisper Wireless Internet

 

 

10:00 am – 10:50 am
Student Housing Panel
Come join industry leaders who provide pay TV and broadband services to the student housing market in a round-table discussion. Get a crash course on new technologies being offered to students, and how to be a player in this market.

Moderator:
Bryan RaderCEO, Bandwidth Consulting, LLC

Speakers:
Dave Daugherty– CEO and Founder, Korcett Holdings
Mark Scifres– CEO, Pavlov Media
Phil Emer – Director, Technology Planning & Policy, The Friday Institute

 

 

2:30 pm – 3:20 pm
Over the Top Video – Challenge or Opportunity
Over the top is often a term used to describe cord cutters, those seeking an alternative to traditional cable service. We are beginning to see a number of provider relationships build where the end product to the consumer is on demand streaming content rather than your typical linear programming, this session will dive into how providers are using streamed content to either augment or accent their standard linear programming. Could this trend be the beginning of “al a carte?”

Moderator:
Steve Sadler– MDU Chairman, Broadband Communities Summit

Speakers:
Carl Kandutsch – Attorney, Law Office of Carl E. Kandutsch
Tom Sauer – Video Business and Original Content Development, AT&T
Bob Grosz – Vice President of Commercial Sales, DISH Network (Invited)

 

 

3:30 pm – 4:50 pm
MDU Legal Leaders
The top lawyers representing both MDU owners and providers will engage one another in spirited debate on both sides of key industry issues.

Moderator:
Chris Acker – Director, Resident Technology Services, RealPage Inc.

Speakers:
Art Hubacher – Managing Member, Hubacher & Ames, PLLC
Sue Weiske – VP & Assistant General Counsel, Charter Communications
Dan Glivar – Lawyer, Holland and Hart/Time Warner Cable
Ian Davis – Telecommunications Attorney, Founding Partner, Davis, Craig & Taylor PLLC
Mary Kane – Senior Counsel, Comcast
Preeti Singh – Assistant General Counsel, Sales and Operations, Verizon (Invited)
Lawrence Humphrey – Attorney, Wargo French/Cox Communications
John Glicksman – Executive Vice President and General Counsel, Access Media 3

 

 

5:10 pm – 6:10 pm
Customer Experience: Evaluating and Responding To It – And Keeping It Positive
In this session, the major providers offer some in-depth understanding and appreciation of all that goes into their customer service. Panelists will highlight the art, science and discipline of evaluating customer experience and what their organizations are doing to ensure that such experience is positive – whether in terms of responsiveness, technical support, quick and glitch-free installation, advanced services or other areas they have found to be of importance to subscribers

Moderator:
Barney Pullam – VP, Business Process, Waterton Residential

Speakers:
Jennifer Haig – General Manager, AT&T Connected Communities
George Spengler – Chief Operating Officer, AM3
Mike Weston – Senior Executive, Verizon Enhanced Communities
Bob Grosz – Vice President of Commercial Sales, DISH Network
Mike McArdle – VP Customer Experience, Comcast Cable
Google (Invited)
DIRECTV (Invited)
DirecPath (Invited)

Thursday, April 10

9:40 am – 10:30 am
Assisted Living – Including Other Types of Senior Housing
Millennials are not the only ones who use technology in their daily lives. What technologies and services are being deployed in the senior housing space and how might they be enriching the lives of the aging boomer generation?

Moderator:
Linda Willey – Director of Ancillary Services, Camden Property Trusty

Speakers:
Nancy Green – Managing Principal, Verizon Connected Healthcare Solutions
Alex Calle – Director - mHealth Product Marketing, AT&T ForHealth
Wayne Caswell – Founder and Senior Editor, Modern Health Talk
Laura Mitchell – VP Business Development, GrandCare Systems
Comcast (Invited)

 

 

10:40 am – 11:30 am
Vendor/Audience Roundtable: Fiber Equipment for MDUs

Moderator:
Gordon Caverly – RCDD, CWNA – Regional Vice President, Mid-State Consultants

Leading vendors respond to audience questions. The latest technology to solve your problems.

 

 

11:40 am – 12:30 pm
Owner Roundtable
Open to Owners and Owner Representatives Only
A special session for property owners and managers only.  During this session, owners will be able to openly discuss trends within the industry as well as challenges faced.

Moderator:
Cheryl Barraco – Director of Telecommunications, Avalon Bay Communities, Inc.

 

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