2015 Broadband Communities Summit


Multifamily Educational Series


MDU Workshop:

Monday, April 13

2:00 pm – 4:00 pm
Gigafying The MDU
The number of MDU residents craving gigabit access has continued to grow in the past year, moving beyond the desires of students and employees of high-tech companies. MDUs now must accommodate cord-cutters, work-at-home professionals in fields ranging from medicine to teaching piano, and even 4K TV watchers. Building upon his wildly acclaimed workshop last year, Holtz and a panel of innovative deployers and technical experts will take you on an enlightening journey. They're prepared to answer your toughest questions, too. No holds barred.

Workshop Leader:
Richard Holtz – CEO, InfiniSys

Speakers:
Ian Davis – Telecommunications Attorney, Founding Partner, Davis Craig & Taylor PLLC
Mark Murphy – General Manager, Technical, AT&T Connected Communities
Tim Race – Sr. Systems Engineer, Hospitality Solutions, Ruckus Wireless, Inc.
John Hoover – Sr. Product Manager, Tellabs
Taylor Jones – CTO, Elauwit
Mike Mancini – Director, Sales Engineering XFINITY Communities, Comcast

 


MDU General Sessions:

Tuesday, April 14

8:00 am – 9:20 am
Breakfast Session: How Advanced Broadband Adds Value To Multifamily Properties
Annual nationwide study commissioned by Broadband Communities.
Exclusive Survey Results – MDU Owners and Managers – Get the latest results from our Broadband Communities exclusive surveys on MDU broadband. The 2015 survey, by top market researcher Michael Render, asks MDU owners and managers in-depth questions about what they are doing – and NOT doing - to meet residents' increased ultra-broadband needs. The survey focuses on FTTH, revenue streams and billing methods, and perceived barriers to deployment. You'll get responses from brownfield and greenfield builders in all MDU categories from student housing to senior living. Attendees also get the opportunity to ask Render detailed questions, and to hear the experts comment on his findings.

Breakfast Session Presentation Sponsored by Google Fiber

Moderator:
Steve Ross – Editor-at-Large, Broadband Communities

Speakers:
Michael Render – President, RVA LLC
Mike Smith – Vice President, Building Technology Services, Forest City Residential
Bob Faitz – Vice President, Ancillary Services Management
Bryan Rader – CEO, Bandwidth Consulting LLC
Kathleen Austin – Assistant Vice President, Revenue Partnerships, Equity Residential

 

9:40 am – 12:30 pm
The Wireless Revolution – And Its Impact on FTTH
Does carrier-grade Wi-Fi spell the end of in-home wiring? In some MDUs and many if not most single-family homes, Maybe so. Much of the cost of installing FTTH is for in-home wiring. And the cost doesn’t stop there. With a wired home network, a truck roll is needed every time a customer wants to move a TV. Homeowners' objections to FTTH often center around in-home wiring. No one likes having holes drilled in the walls! Until now, wireless networks didn’t have the coverage, the capacity, or the reliability to distribute gigabit services in the home. Now far-sighted industry leaders are asking: What if in-home wiring were no longer needed. How would that impact your business case for fiber if it works in your situation? Find out about the Wi-Fi revolution that promises to make high-bandwidth home networks invisible, inexpensive and easy to manage from the network operations center.

Moderator:
Andrew Cohill – President and CEO, Design Nine Inc.

Speakers:
Tim Fisher – Senior Vice President, ZTE USA, Inc.
Max Kipfer – Executive Vice President, Hotwire
David Russell – Solutions Marketing Director, Calix
Mike Ockenga – Manager of IP Services, Finley Engineering Company, Inc.

 

1:50 pm – 2:50 pm
The Broadband and Content Students Want – Now And In The Future
Everyone wants to know what the millennials, tomorrow’s residents, want and expect as they leave college. The session will focus on trends and innovations by providers who specialize in off campus student housing. Each provider will showcase a trend or innovation and then answer questions.

Sponsored by iPhotonix

Moderator:
Henry Pye – Vice President, RealPage

Speakers:
Bruce A. Sanders – Executive Vice President, Elauwit Networks
David Lippke – President, Korcett Holdings
Rob Paver – President, CampusConnect
Steven Puckett – Executive Vice President of Engineering, Pavlov Media

 


MDU Track Sessions:

Tuesday, April 14

3:00 pm – 4:00 pm
Customer Experience: Evaluating and Responding To It – And Keeping It Positive
In this session, providers talk up their approaches to improving customer service. Evaluating customer experience is an art, science and discipline. MDU owners will learn what the providers are doing to help ensure that such experience is positive – in terms of improved responsiveness, technical support, quick and glitch-free installation, advanced products and content delivery, and more..

Moderator:
Bryan Rader – CEO, Bandwidth Consulting LLC

Speakers:
Sameer Bhatti – Executive Director, Marketing & Strategy, XFINITY Communities, Comcast
Christopher Curtin – National Sales Director, Verizon Enhanced Communities
Amy Thompson – Director of Product Management, Residential, CondoInternet
Jennifer Haig – General Manager – West, AT&T Connected Communities
Time Warner Cable (Invited)

 

4:10 pm – 5:00 pm
Infrastructure To and In the Building
Video, Internet, Voice, wireless. Lots of services are competing for bandwidth in today's MDUs. How does the bandwidth get there? What's the business case? How does it all operate seamlessly? and how do MDU owners and managers preserve multiple-carrier flexibility and access?

Moderator:
Mike Smith – Vice President, Building Technology Services, Forest City Residential

Speakers:
Richard Holtz – CEO, InfiniSys
Others TBA

 


Wednesday, April 15

8:00 am – 8:50 am
Owner-Legal Roundtable – Closed forum for owners and owner lawyers only
What do you need to know about carrier contracts? Enjoy a valuable breakfast with some of the best-informed MDU legal-eagles, moderated by one of the nation's most savvy MDU telecom experts.

Moderator:
Cheryl Barraco – Director of Telecommunications, Avalon Bay Communities, Inc.

Speakers:
Ian Davis – Telecommunications Attorney, Founding Partner, Davis Craig & Taylor PLLC
Art Hubacher – Managing Member, Hubacher & Ames, PLLC

 

9:00 am – 9:50 am
Cord-Cutting: Anticipating Consumers' Emerging Needs
Customers are cutting the cord – dropping video services – in all technologies except (for now) FTTH. Cable has begun to fight back with FTTH of its own, based on DOCSIS 3.1. But all the carriers say this is just preparation for all content on demand, all content over the Internet, and all mobile over cellular and Wi-Fi. They and MDU owners must evolve new business models to support the telecommunications needs of their residents. How are cable, telecom and pure Internet providers viewing the situation?

Moderator:
Steve Sadler – Director, Multifamily Development, RealPage, Inc.

Speakers:
Doug Woods – VP Corporate Development, Condo Internet
Matt Paschick – Principal National Wi-Fi Inc.
Robert Grosz – Vice President of Commercial Sales, DISH
Others TBA

 

10:00 am – 11:30 am
Cell Coverage Solutions for MDUs: DAS, Cell Boosters, Small Cell — with segment on Wi-Fi Calling
In just a year, technology has evolved on both the property side and among cellular carriers. But there are a lot of glitches and a lot of cost penalties, depending on building type, nearby cellular coverage, and more. Fortunately, the fog is lifting. This panel will tell you where to sail, and how fast. Your destination: Buildings where customers can receive a cellular carrier's call through their in-unit Wi-Fi, and continue their voice (and soon video) conversation as they walk down the corridor, take the elevator, and end up in the parking garage.

Moderator:
Linda Willey – Director of Ancillary Services, Camden

Speakers:
Richard Sherwin – CEO, Spot On Networks
Dan Leaf – President and CEO, Leaf Communications
Kunal Hinduja – President and Chief Executive Officer, ARQ
C. Douglas Jarrett – Partner, Keller and Heckman LLP
Kashif Shakil – Head of Small Cells and WiFi Solutions, Ericsson North America
Arvin Singh – Associate Director, Technology, Product and New Business Innovation, Verizon Corporate Technology

 

2:30 pm – 3:20 pm
Providers Show Their Stuff: New Exciting Offerings For MDU Residents
What will providers and their partners be offering in the year ahead? From new technologies to entertainment packages, from stuff that expands the users' digital universe to conveniences that make life easier, MDU owners and managers will get the latest on real offerings – offerings in place now, at least on a small scale. You'll hear real details about cloud services, Internet of Things, 4K, DOCSIS 3.1 and lots more.

Moderator:
Annie Manfredi – President, RealtyCom Partners

Speakers:
Michael Slovin – Vice President, XFINITY Communities, Comcast
Anita Dear – Director of Product Development and Management for Broadband Access, Cox Communications
Michael Weston – Executive Director, Verizon Enhanced Communities
Robert Grosz – Vice President of Commercial Sales, DISH
Todd Flack – Assistant Vice President, AT&T Connected Communities

 

3:30 pm – 4:50 pm
Legal Leaders Roundtable
An annual event, but every year brings all-new worries and desires -- and some new panelists. Ask your questions. Watch, as the panel wrestles with the answers, offering nuance, clarity and experience, not just pat opinions. Learn, as even the experts often disagree on the paths to take in difficult situations. Count the money left in your wallet, because you're not being charged by the hour. It's free to all attendees. (MDU issues will be at the forefront in this session, but if you're an MDU owner or manager, don't forget the exclusive legal breakfast just for you... Also free to attendees and with breakfast included.) Already registered? If so, feel free to submit your questions ahead of time, to nancym@bbcmag.com.

Moderator:
Steve Sadler – Director, Multifamily Development, Realpage, Inc.

Speakers:
Ian Davis – Telecommunications Attorney, Founding Partner, Davis Craig & Taylor PLLC
Art Hubacher – Managing Member, Hubacher & Ames, PLLC
Sue Weiske – VP and Assistant General Counsel, Charter Communications
Dan Glivar – Lawyer, Holland and Hart / Time Warner Cable
Mary Kane – Senior Counsel, Comcast
John Glicksman – Executive Vice President & General Counsel, Access Media 3
Lawrence T. Humphrey – Partner, Barnes & Thornburg, LLP / Cox Communications

 

5:10 pm – 6:10 pm
Access Control and Security Options
The vendors are calling with cameras, remote key-control, IP-aware fire control panels and more. You need the access control and security and MDU owners spend $20 billion a year to get it, but are the new ways best? Are there any building code or operational traps? And how must the stars align to help justify FTTH in your MDU?

Moderator:
Richard Holtz – CEO, InfiniSys

Speakers:
Matt Pemberton – Director of Building Technology Services – Forest City
T.J. Stewart – Principal, MDU Netech
Eric Elsmore – Director of Business Development – Multi-Family Housing, ASSA ABLOY

 


Thursday, April 16

9:40 am – 10:30 am
Commercial Spaces (MTUs) and Fiber

The days are long past that building owners can leave tenant networking as an afterthought, perhaps part of tenant office renovation allowances. Today's businesses often require multiple pathway redundancy, outside the building as well as inside. They require optical LANs to match Internet speeds and allow for mobile bandwidth hogs like sophisticated tablets. Wireline phone trunks may be backed up with extra-strength cellular access. Whether your tenant is a sports bar seeking wireless connections to a dozen wide screen TVs or a medical clinic with a 2.5 Gbps gene sequencer, broadband usually leads the MTU amenity list. What does the business case look like? Who pays? What technologies are optimal? This session covers the bases.

Moderator:
Stephen Mayo – President and Owner, Inteleconnect, Inc.

Speakers:
Matthew Beattie – Executive Director, Fiber To The Building, AT&T
Christopher Curtin – National Sales Director, Verizon Enhanced Communities
Brian Mefford – CEO & Founder, Connected Nation Exchange

 

10:40 am – 11:30 am
Vendor-Audience Q&A

Join this enlightening and timely exchange between the audience and a vendor panel, no holds barred. Bring your questions about various broadband technologies, as well as warranties, operating and installation costs, accommodations for fiber in MDUs, technical trends, servicing, and more. No question is too "elementary." We're entering an age of in-building fiber and in-unit wireless carrying voice, video and data via DOCSIS 3.1, GPON and EPON. The building and customer equipment talks back through the network, too. So bring your questions. We know you have 'em.

Moderator:
Steve Ross – Editor-at-Large, Broadband Communities

Speakers:
Isak Finer – Chief Marketing Officer, COS Systems
Raj Devasigamani – Director, iPhotonics
Dave Russell – Solutions Marketing Director, Calix

 

11:40 am – 12:30 pm
Owner Roundtable – Closed forum for owners only
A private session for MDU owners and managers to compare notes and voice strategies. No vendors, consultants or carriers allowed.

Moderator:
Kathleen Austin – Assistant Vice President, Equity Residential

 

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