G.fast Is Here!

A speeder-upper solution for delivering real broadband over twisted-pair copper.

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Avoid the Wiring Trap

In-building wiring is essential for the stable internet access all residents demand. Sound strategy and planning can help asset managers, operators and developers avoid the worst wiring pitfalls.

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Get the Right People on the Bus

Who you hire is the most important business decision you’ll make.

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Purchasing Bandwidth

Bandwidth isn’t all the same. Make sure the circuit you purchase is appropriate for your community’s needs.

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Using Resident and Community Data

Service providers already have what they need to improve connectivity experiences in multifamily housing.

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Student Housing, Texas-Size: TAMU Park West, College Station, Texas

Faced with a tight deadline and a large student-housing project at Texas A&M University, Servitas Management Group engaged one of its traditional partners, Synergy Fiber, to install and run all IT services. Our thanks to Trey Verbick of Servitas and Doug Karaska, vice president of projects and deployments at Synergy, for gathering the information for this profile.

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Blueberries or Broadband, Consumer Shifts Are Real

Amazon just upended the grocery industry. Why didn’t its competitors see that coming?

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Best Practices for Installing Fiber in Buildings

Operators have several choices in installing fiber to an apartment or office unit. The right answer depends on building construction and other considerations.

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MDUs Are Back! What Does That Mean for Broadband?

Construction of multiple-dwelling-unit (MDU) housing is booming, but owners and broadband providers need to read the fine print.

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Walsh: A New Community Built Around Fiber

A master-planned community in Fort Worth aims to be a center of innovation.

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The Art of the Comeback

How a multifamily service provider rebuilt its operation and reputation

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Working@Home: 407 Orange St., Oakland, California

As Silicon Valley culture spills over into the East Bay, broadband is becoming a hot-button issue in Oakland, California. Condo owners at 407 Orange made their building competitive in this tech-savvy environment with the help of AT&T Fiber. Thanks to Shauna Serdahl of Associa, Justin Hess of AT&T and Stan Cardoza of the 407 Orange Street Homeowners Association for gathering the information for this profile.

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Make the Decision to Be Flexible

A provider that sells broadband services to multifamily communities must be able to tailor its sales and marketing strategy depending on who makes decisions for
the community.

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Is It Time to Renovate?

Property owners and managers need to know when to upgrade their broadband infrastructure.

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Editor's Note: MDU Issue: The Highlights

Nearly a quarter of U.S. housing is now in multiple-dwelling-unit (MDU) properties. These communities serve some of the most demanding broadband users. They also provide profitable opportunities for selling broadband services.

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Fiber, Multifamily Housing And the Economy

All new multifamily buildings should include fiber. It adds value and ensures residents the fast, reliable broadband they demand.

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The Internet of Things Is Here

Property owners should secure their buildings’ smart technology.

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Order Versus Chaos In Student Housing

In dense housing, resident-owned wireless routers play havoc with internet quality. Sometimes a gentle reminder to turn off these routers isn’t enough.

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Creating a New Brand

Launching a new brand is a good way to notify the world that you’ve solved some problems.

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Property Owners Can Be Internet Providers

A new model for multifamily broadband is gaining traction: Owners are investing in fiber connectivity and offering high-quality bulk internet service to residents.

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Connecting the Unconnected

A dedicated, high-speed broadband network to connect the unconnected is a game changer for Cleveland.

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What's Next?

Look to the future when you plan today’s broadband deployment.

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In-Building Wireless Systems

Rapidly growing demand for cellular data inside large buildings makes distributed antenna systems increasingly necessary. Fortunately, technology advances have made such systems more affordable than they once were.

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A New Premium Customer Plan

Every customer is valuable and deserves great service – but some are more valuable than others.

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A View From the Summit

At the 2017 Broadband Communities Summit, held in Dallas in May, fiber deployers shared their experiences and vendors displayed their new technology.

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Apartment Dwellers Value Internet Service

A new survey of property owners shows that renters place a high value on technology amenities – but many owners still struggle to keep pace with residents’ demands.

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The FCC Looks At Multifamily Housing

Bulk billing is in the crosshairs of the FCC’s most recent broadband notice of inquiry.

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Know What I'd Do If I Were You?

After a decade of advising service providers and property owners, the author is once again on the receiving end of advice. Helpful comments from readers are welcome!

 

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The Pitfalls of Uncontrolled Access

Multifamily real estate owners should control access to their buildings, their infrastructure and their residents. Here’s why.

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Managed Wi-Fi as an Amenity Enclave on Golden Triangle, Fort Worth, Texas

Real estate investment company Cottonwood Residential is standardizing on bulk services as a technology amenity – and, in the Charter Communications service area, on Charter’s Community Managed Wi-Fi service in particular. One of its first deployments, which helped prove the success of this strategy, was at Enclave on Golden Triangle. Thanks to Chris Spadone of Charter’s Spectrum Community Solutions and Scott Russell of Cottonwood Residential for gathering the information for this profile.

 

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Marketing to Millenials

The “me” generation isn’t anything like earlier generations – and why don’t millennials watch sports on TV, anyway?

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One Fiber, Two Providers: Givens Gerber Park, Asheville, North Carolina

This month, Broadband Communities showcases Givens Gerber Park, an affordable senior housing community whose residents can choose between two broadband services delivered over the same fiber infrastructure. Thanks to Ricky Foor of Givens Communities and Alan Bertsch of Qypsys for gathering the information for this profile.

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A Technicianless Service Call

Some aspects of customer service just can’t be automated.

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Broadband Forecasts for 2017

What’s ahead for the broadband industry in 2017? Growth – and preparation for more growth.

 

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