The Customer Experience Imperative

Providers must amplify subscriber experiences to support connected homes and monetize gigabit broadband.

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Should the Bulk TV Cord Really Be Cut?

As TV viewers’ preferences change and traditional bulk pay models decline, broadband providers must adapt and embrace new opportunities to offer bulk TV in the age of the internet.

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Fixed Wireless in Multifamily

What are the opportunities, roadblocks and future paths?

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Putting the Gigs to Work

Highlights of the 2018 Broadband Communities Summit held in May in Austin, Texas

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Editor's Note: An Issue for All Seasons

The Broadband Communities Summit brings together participants in the multifamily, rural, economic development, technology and policy worlds. This issue of the magazine has something for all of them.

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Give It to Me Now!

Today’s customers – especially millennials – aren’t used to waiting for anything. If they have to wait for internet service, they won’t be happy at all.

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Choosing the Right Network

A robust IP network delivers the services residents need.

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The Power of Always On

The move-in process is easier for residents, property owners and service providers alike when residents can turn up internet service without a phone call or truck roll.

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A Busy Year Ahead for Broadband

There’s much to look forward to – more fiber to the home, more deep fiber, more wireless, smarter homes and buildings.

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G.fast Is Here!

A speeder-upper solution for delivering real broadband over twisted-pair copper.

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Avoid the Wiring Trap

In-building wiring is essential for the stable internet access all residents demand. Sound strategy and planning can help asset managers, operators and developers avoid the worst wiring pitfalls.

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Get the Right People on the Bus

Who you hire is the most important business decision you’ll make.

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Purchasing Bandwidth

Bandwidth isn’t all the same. Make sure the circuit you purchase is appropriate for your community’s needs.

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Using Resident and Community Data

Service providers already have what they need to improve connectivity experiences in multifamily housing.

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Student Housing, Texas-Size: TAMU Park West, College Station, Texas

Faced with a tight deadline and a large student-housing project at Texas A&M University, Servitas Management Group engaged one of its traditional partners, Synergy Fiber, to install and run all IT services. Our thanks to Trey Verbick of Servitas and Doug Karaska, vice president of projects and deployments at Synergy, for gathering the information for this profile.

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Blueberries or Broadband, Consumer Shifts Are Real

Amazon just upended the grocery industry. Why didn’t its competitors see that coming?

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Best Practices for Installing Fiber in Buildings

Operators have several choices in installing fiber to an apartment or office unit. The right answer depends on building construction and other considerations.

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MDUs Are Back! What Does That Mean for Broadband?

Construction of multiple-dwelling-unit (MDU) housing is booming, but owners and broadband providers need to read the fine print.

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Walsh: A New Community Built Around Fiber

A master-planned community in Fort Worth aims to be a center of innovation.

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The Art of the Comeback

How a multifamily service provider rebuilt its operation and reputation

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