Zack Ebner is the senior manager of multifamily product management for Quantum Fiber, a segment within the mass markets division of Lumen, a global technology company based in Monroe, La. that serves customers in North America and 60 countries around the world. Ebner joined the organization in 2018, and his primary areas of experience and focus relate to product strategy, product lifecycle management, business development, and relationship building. He is responsible for leading a cross-functional team in defining multifamily product strategy, assessing product health and improvement opportunities, and coordinating product planning, design, and delivery. He holds a B.S. in information technology and marketing from Marquette University and resides in Gilbert, Ariz.