Mark Sweeney

COO
Universal Service Administrative Company (USAC)

Mark Sweeney is Vice President and Chief Operating Officer. Mark has a 30 year track record of successful operational leadership and business transformation in the telecom industry. He joined USAC in February 2016 as Vice President of the High Cost Program.

Previously, Mark worked for Windstream Communications where he served as Senior Vice President for Service Delivery leading a 1,200 person team focused on improving both operational efficiency and customer satisfaction results. Prior to that, he was the Chief Process Officer at XO Communications bringing standardization and efficiency to business processes across the enterprise. Prior to moving to the USA Mark held various positions with British Telecom and its global joint ventures in operational, IT and transformational roles.

Mark is a graduate of the University of Sussex in the UK.