Connected Texas Addressing Digital Divide

  • Connected Texas
AUSTIN, TX – Connected Texas, a subsidiary of Connected Nation operating as a non-profit in the state of Texas, released new data on broadband adoption in Texas. The latest data shows broadband adoption is increasing, with 69 percent of residents now subscribing to broadband service, up from 62 percent in 2011. However, the data also reveals that some Texas populations are being left behind.

“Texans are clearly moving toward embracing the amazing educational, professional, and quality-of-life benefits that high-speed Internet provides,” said Connected Texas Executive Director Don Shirley. “But, while we saw a 7 percentage point increase in household adoption since 2011, the newest research shows us a digital divide is beginning to leave certain Texas populations behind. We’re working hard to address broadband access, adoption, and use across the state so that every resident has the opportunity to access the limitless benefits that broadband provides.”

Among the key findings of the residential survey are:

  • Despite the numerous benefits of broadband, 31 percent of, or approximately 5.7 million, Texans still do not subscribe to home broadband service.



  • There remains an adoption gap between rural and non-rural regions of the state as 58 percent of rural Texans subscribe to home broadband service, compared to the 69 percent state average.



  • Despite the statewide growth in home broadband adoption, not all Texas residents are subscribing at the same rate. Only 37 percent of Texas low-income households have broadband service and only 56 percent of Hispanic adults in Texas subscribe to broadband.


Of those Texans not subscribing to home broadband:

  • 15 percent say they don’t want it

  • 13 percent say broadband fees are too expensive


This survey is conducted in support of Connected Texas' efforts to close the state's digital gap and explores the barriers to adoption, rates of broadband adoption among various demographics, and the types of activities broadband subscribers conduct online, among other findings. To address this digital divide, Connected Texas offers the Every Community Online program where it offers free digital literacy training and low-cost computers and Internet access.

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