Access Media Launches UpStream Network for MDU Market

  • UpStream Network
OAK BROOK, IL — Access Media Holdings (AMH) announced the launch of UpStream Network, a new high-speed, fiber-based broadband platform specifically designed for the multi-family market. UpStream was developed to provide users with a concierge-quality experience at the fastest speeds, supported by first-class service and technical support, and the first cloud-based smart network especially designed for the multi-dwelling unit (MDU) market.

UpStream offers residents the ability to choose their own customized, unbundled TV packages, including content from Netflix, Hulu Plus, HBO GO, CBS All Access, and more. Leveraging AMH’s nationwide 10 gigabit fiber backbone, the platform’s powerful capabilities will also allow users to discover, view, and stream their content to any device they choose over a wireless or wireline network.

Centralized Access Control for all Smart Devices
Positioned to be integrated with the Internet of Things, UpStream’s cloud-based platform allows residents to connect all their smart home devices such as smart TVs, appliances, and utilities to its streamlined platform, for centralized access control. At a streaming bandwidth of up to 1 Gbps, UpStream’s lightning speed internet runs well above the rate of average market speeds, all over a secure, enterprise-grade network to provide optimal privacy protection.

“UpStream provides the multi-family market with a boutique, concierge-quality broadband experience that it demands,” said Bryan Rader, president of UpStream and chief marketing officer of Access Media Holdings. “It’s unlike anything out there, and we think it’s a game-changer for the industry.”

24/7 Customer Support Desk
The platform’s concierge quality is also backed by live, 24/7 in-house tech and customer support desk based out of its US headquarters, ensuring attentive service and quality guarantees. UpStream’s team of top engineers will offer same-day service appointments, text alerts and updates, and a personalized approach tailored to each multi-family community’s needs.

“I have been in the multi-family business for 30 years and have seen the importance of technology in our business increase significantly over that time, especially with our apartment residents,” said Greg O’Berry, COO, JVM Realty Corporation. “What Upstream Network has developed gives property owners what they need to enhance their amenity package and services to their customers."

UpStream will kick off in the Chicagoland and Southeast Florida regions, with expansion to future markets expected in late 2017.


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