ADTRAN Introduces Service-Friendly Network Management System

  • Network Management Software
HUNTSVILLE, AL - Network equipment vendor ADTRAN announced the Advanced Operational Environment (AOE), a management framework focused on service delivery and overall operational improvement. According to ADTRAN, AOE moves beyond the traditional network management system with a service-centric approach to management. The system's knowledge base uses expert system logic to make service activation and troubleshooting faster and less expensive. For example, the time to coordinate and diagnose a customer trouble call can be reduced from several hours to a few minutes.

Ken Gold, ADTRAN product line manager, says, “Our customers sell services; therefore, we focused our management system efforts to align with our customers’ operational needs.”

Because AOE is designed to integrate with existing OSS systems, customers can activate and diagnose services with a familiar user interface. There are also machine interfaces for automation as well as a friendly Web interface to access special features and functions with only a Web browser and a secure login.

AOE is available now and in trials at several carriers. For more information, visit www.adtran.com/AOE.

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