ConvenientMD Selects FirstLight to Enhance Healthcare Operations Management

  • ConvenientMD
  • FirstLight
ALBANY, NY — ConvenientMD, an urgent care walk-in group with locations throughout New England, has selected FirstLight, a fiber-optic bandwidth infrastructure services provider operating in the Northeast, to provide data, cloud and voice services to enhance connectivity and improve data security across its key locations in New Hampshire.

As an urgent care walk-in group that serves patients seven days a week, ConvenientMD sought to work with a fiber-based communications service provider that would offer speed, reliability and superior customer support. "To ensure our overall operations are running at peak performance for both our patients and employees, when it came to upgrading ConvenientMD's Internet, IT infrastructure, security and Voice over IP services, we took several factors into consideration," commented George Murray, IT manager for ConvenientMD. "FirstLight easily met these requirements; the company is locally based, and we can easily get to FirstLight's data center when needed. FirstLight is also highly regarded for its data, cloud and voice services delivered over its own fiber optic network, and the customer service has been exceptional."

As ConvenientMD opens additional locations throughout New England, it will consider expanding its relationship with FirstLight.
"FirstLight proudly serves many leading healthcare facilities and clinics, like ConvenientMD, and we know the importance of not only ensuring strong connectivity, but also the need to provide cloud and security solutions that help address the unique compliance challenges that healthcare organizations face," stated Patrick Coughlin, Executive Vice President & Chief Revenue Officer of FirstLight. "We are excited to welcome ConvenientMD to FirstLight and provide them with the high quality, fiber-based communication solutions that will not only meet their needs but also the thousands of patients who depend on ConvenientMD for health services."

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