As they say…it happens. Technology professionals are relied upon to keep people safe and business moving when … it hits the fan. Whether the emergency is a result of a natural disaster, power outage, cyberattack, or simply an oops moment, there are ways to mitigate the negative impact of these events.

To help business customers create an effective disaster recovery plan, service providers are offering cloud-based solutions like cloud computing, Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) and SD-WAN.

Broadband Communities addressed how service providers and enterprises are using cloud services as part of a Disaster Recovery plan in the recent webinar with CallTek and Halo Global called Mitigating Risk in Emergency Situations. Click here to view this on-demand webinar.

During this webinar, which will be held at 2 ET on July 27, we will explore technology solutions that will make you look like a hero to your internal audience and external customers when these exceptions happen.

In this webinar, you’ll learn about several methods to mitigate and prepare for emergencies:

• Utilizing platforms like Odyssey and COSMOS to protect call centers from being overwhelmed and negatively impacting the customer experience
• How SD-WAN and SASE services ensure packet delivery with a seamless experience for your users, whether mobile or in the office
• How digital experience monitoring reduces a support team’s time to isolation and resolution
• Data storage and backup services

Moderated by Sean Buckley, Editor in Chief of Broadband Communities, this webinar featured two key speakers that have expertise in disaster recovery and data services:

• Tony Espinoza, CEO of CallTek
• Darren Carlson, CEO of Halo Global

Click here to view this on-demand webinar.