GigaMonster Launches Gigabit Internet Service in Denver

  • GigaMonster
DENVER — GigaMonster, a provider of gigabit services to MDUs, announced it will begin offering services in the Denver area this spring. The company, which has already launched in several of the nation’s top markets, will offer residents of select multifamily communities a 1 Gbps Internet service that is symmetrical (the same speed up as down), branding these communities as true gigabit communities.

Gigabit Speeds, Low Latency
“We not only deliver 1 Gbps symmetrical speeds to each resident, we deliver it at some of the lowest latency values in the country,” said GigaMonster CEO Bill Dodd. “Making GigaMonster one of the most sought-after Internet services for video and music streaming as well as online gaming — which today is almost everyone. We built our network specifically to serve multifamily communities, with features like `Direct Routing,’ which allows our customers to stream video from sites like Apple, Microsoft, Netflix, YouTube, Amazon Prime, and many others, without those streams ever traversing today’s overly congested public Internet.” Translated, everything runs much faster with very low latency.

Customer Experience Platform

GigaMonster’s customer experience platform targets not only subscribers, but also community management teams responsible for delivering an overall amazing residential experience. GigaMonster’s platform includes features like dedicated customer experience managers for each community, simple pricing with no hidden fees, no term commitments, no credit checks, and no annoying monthly data caps.

“Big cable consistently ranks at the bottom of the worst customer service industry in the country,” said Craig Weaver, GigaMonster’s customer experience director. “As a result, being the best provider as compared to cable is not a worthy goal. We strive to deliver an experience on par with the likes of Amazon and Apple, where customers are the center of our universe and not a necessary evil as they are viewed by our competitors. We are clearly not your parents' Internet service, something we can all be grateful for.”

GigaMonster’s service is available to residents of all types of multifamily communities. To find out if your multifamily community qualifies for the service, visit GigaMonster.

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