Inter Mountain Cable Enhances Broadband Analytics with Expanded Openvault Suite

  • OpenVault

HOBOKEN, NJ — OpenVault, a global provider of industry analytics and SaaS technology solutions for broadband operators, announced an expansion of its relationship with Inter Mountain Cable, a provider of high-speed internet, digital TV, telephone and commercial services serving Eastern Kentucky and borders of West Virginia and Virginia.

Under the expansion agreement, Inter Mountain Cable will leverage OpenVault’s 100 percent cloud-based Marketing Dashboard, not only to better understand subscriber broadband usage behavior and needs, but also to use that data to help identify power users and other subscribers who would benefit from higher speed plans, resulting in an overall enhanced customer experience.

“OpenVault’s expanded solution suite provides deeper insight into our customers’ habits and usage, which enables us to offer innovative products and right-sized plans that increase ARPU and customer satisfaction,” said James Campbell, Inter Mountain Cable CFO.

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