McDowell County, WV, Gets FTTH Upgrade From Shentel

  • FTTH
  • Shentel
EDINBURG, VA - Beginning this fall, Shenandoah Telecommunications Company (Shentel), a leading provider of telecommunications services to parts of West Virginia, Virginia and Maryland, will be bringing its FTTH technology to McDowell County, W.V.

McDowell County will be one of the first counties in the state to have access to the upgraded FTTH connection. Customers will receive faster Internet speeds, clearer picture quality and phone service, as well as enhanced customer service from the local call centers and stores.

“We are excited to be able to bring such upgraded technology to the residents of McDowell County and provide our customers in outlying areas with the same service they would receive in larger cities,” said Earle MacKenzie, executive vice president and chief operating officer. “For the last 110 years, we have been committed to providing the best service to all of our customers and are investing to continue that commitment.”

As a result of this system upgrade, customers will now have fast Internet speeds, access to expanded television channel options, clear voice service and the opportunity to bundle services for a greater cost savings.

Over the next few months, Shentel representatives at the local call center and stores in Welch and Mullens will be helping transition existing customers and signing up new customers to the upgraded connections. Through local partners, such as Baker Installations, the upgrading process has already begun and will be completed in 2013.

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