Midwest Energy & Communications Selects Alianza VoIP Solution

ST. LOUIS — Midwest Energy & Communications (MEC) has selected the Cloud Voice Platform from Alianza, a cloud voice platform company, for its next-gen FTTH VoIP solution. With Alianza’s solution, MEC is delivering a better overall user experience to its members, while simplifying voice management and reducing its overall total cost of ownership for VoIP.

“Our mission is to deliver first-in-class innovations and solutions to rural communities to enrich small-town life,” commented Candy Riem, vice president of marketing and member solutions at MEC. “Alianza is a true phone services partner in helping us fulfill that promise to our members.”

Agile VoIP Solution
MEC’s upgrade provides the electric cooperative with a future-proof, more agile VoIP solution with a superior cost model compared to wholesale hosted VoIP models of the past. MEC realizes impactful operational improvements and automation of key customer lifecycle tasks from the integration of the Cloud Voice Platform with its back-office systems and fiber access elements.

This partnership brings together two Utilities Technology Council (UTC) award winners from 2017. MEC received the UTC APEX Award, recognizing utilities and individuals who have shown extraordinary initiative. Alianza was recognized with the UTC Impact Award for Services for its fiber VoIP solution and the resulting proven customer success.

“We share Midwest Energy & Communications’ passion for excellent customer experience,” commented Justin Cooper, vice president of sales and business development for Alianza. “We are excited to be a part of their communications portfolio as it continues to grow for the members.”