Pepperell Mill Campus Turns to FirstLight for Connectivity Solution

  • FirstLight
ALBANY, NY — The Pepperell Mill Campus, an adaptive redevelopment project featuring commercial and residential space in Biddeford, Maine, has selected FirstLight, a fiber-optic bandwidth infrastructure services provider operating in the Northeast, for an extensive network upgrade with a 1 Gbps Internet solution across its 16 buildings on 16 acres of land. With a variety of tenants requiring different levels of Internet connectivity, FirstLight worked with Pepperell Mill to create an Internet access solution that is scalable and reliable.

Lower Latency and Enhanced Response Time
FirstLight's unique internet design incorporates multiple Tier 1 public peering connections and hundreds of private peering arrangements with the most visited websites. This design lowers latency and enhances response time, which improves user experience. The FirstLight 1 Gbps solution serves Pepperell Mill's 130 businesses and 100 residential units, all of which have varying connectivity needs that must be met.

Due to FirstLight's robust fiber solution, Pepperell Mill's IT department, which acts as the facility's ISP, is now able to offer services that are 10 to 30 percent lower than off-campus costs. This is a key selling point for both current and prospective tenants who rely on fast, redundant, 'always on' bandwidth. FirstLight meets those demands and offers Pepperell Mill consistent uptime through a network supported 24x7x365 by local technicians who can quickly respond to any issues that might arise.

Servicing Tenants of all Shapes and Sizes
"With our extensive fiber optic network servicing tenants of all shapes and sizes, we wouldn't have been able to offer the variety of options our tenants require without our partnership with FirstLight," Pepperell Mill Director of Technology Scott Thibeau said. "FirstLight's service and support allows us to be agile and responsive to our tenants' IT needs as it relates to internet access and cloud computing. FirstLight has met every challenge and our network is rock solid."

"Our work with the Pepperell Mill showcases our ability to create a diverse network solution that meets a variety of requirements," explained FirstLight President and CEO Kurt Van Wagenen. "We worked closely with Scott and his colleagues to ensure that our dedicated solution met the unique needs across their extensive campus and tenant base."
Pepperell Mill plans to continue expanding with FirstLight, adding more fiber-based internet as tenant demand for bandwidth increases.

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