Plume Secures $85 Million in Financing


  • OpenSync
  • Plume

PALO ALTO, CA Smart home services pioneer Plume has closed a new financing round of $85 million. Plume, led by Fahri Diner, co-founder and CEO, provides a consumer experience management (CEM) platform as a cloud SaaS offering. Adopted by over 30 communications service providers including Comcast, Charter and Armstrong in the U.S., Bell and Shaw Communications in Canada, Virgin Media, VOO, and Melita in Europe, and J:COM in Japan, the Plume platform enables the curation, delivery, support, and management of personalized smart home services for consumers. The smart home services category is a primary growth vector for service providers looking to differentiate broadband offerings while improving customer retention.

"Our partnership with Plume has been critical to the success of Charter's Advanced In-Home Wi-Fi roll-out and has enabled Charter to accelerate innovation and more rapidly deliver new features to our Spectrum internet and Wi-Fi customers – from the ability to optimize their home networks to greater control over their devices," said Ip. "Charter has seen first-hand the technical innovation of the Plume team and is pleased to join Plume's syndicate.  I look forward to supporting the next phase of Plume's expansion."

With over 650 million devices communicating with 16 million OpenSync switches across 14 million households, Plume's cloud controller operates one of the largest software-defined network in the world. Created and open-sourced by Plume in 2018, the OpenSync framework is the fastest growing initiative of its kind that enables the curation, delivery of support and services and management of devices throughout the smart home. Beyond service providers, OpenSync has been broadly adopted by the OEM/ODM access points, consumer electronics, and has been pre-integrated and supported by leading silicon and processor platforms. The rapidly expanding consumer-facing Smart Home Services suite powered by OpenSync and offered by Plume currently includes Adaptive Wi-Fi, secure parental and access controls via HomePass, Plume AI Security, and Plume Motion, as well as operator-facing support, operations, and marketing suites designed to enhance service delivery, visibility and scale.

Telecom Infra Project (TIP)

Telecom Infra Project (TIP), one of the largest cross-functional working groups in the world with more than 500 member organizations including Facebook, leading service providers including Deutsche Telekom, technology providers, developers, chipset and device manufacturers, and integrators across the telecommunications industry, also announced earlier this week that it has adopted OpenSync as its open access point software stack, and has demonstrated compatibility with multiple controller platforms.



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