Ting Internet Brings Fiber Internet Services to Alexandria, Virginia

Ting Internet has made its fiber Internet is now available in initial Alexandria neighborhoods. Since launching in Charlottesville in early 2015, the nationwide Internet service provider (ISP) has grown and is now operating in seven states across the country.

Ting will offer gigabit symmetrical Internet to all Alexandria residents who qualify for the Affordable Connectivity Program (ACP) at no cost to them—this includes 4,000 affordable housing units as part of Ting's agreement with the City of Alexandria. All those who qualify for the ACP will also receive one Eero router rental at no charge and can purchase a $100 Lenovo tablet for a one-time $20 fee plus tax.

"We believe in improving the Internet, and that means improving Internet access and choice for the communities in which we operate," said Elliot Noss, CEO of Tucows and Ting Internet. "Offering symmetrical gigabit fiber to the home at no cost for those who qualify for the ACP can make a real tangible difference, and this is just the beginning."

Ting's fiber Internet is currently available in select neighborhoods and is steadily expanding across all of Alexandria, with full municipal access expected by 2025.

After being identified as a preferred ISP by the City of Alexandria in spring 2022, Ting began construction within the community later that September. Ting builds the city-wide fiber infrastructure via microtrenching—an innovative and efficient process that minimizes community disruption when placing fiber underground, protecting Internet connections from drastic weather. When complete, the network expects to serve over 90,000 addresses across the entire community. 

"Not only has Ting brought a truly competitive broadband marketplace to our city, but the added resource of no-cost accessibility for those who qualify for this program can also be a gamechanger for thousands of Alexandrians," said Justin Wilson, City of Alexandria Mayor. "We know, as city leaders, we must continue to identify partners and solutions that make good ‘business sense’ and make change possible for the people and businesses we serve."

Developed in partnership with the City of Alexandria, Ting's digital equity and inclusion efforts will also provide free symmetrical gigabit Internet to a group of well-known local nonprofit organizations, parks and farmers markets within the community, as chosen by the City.

Customers in Alexandria will be able to sign up for symmetrical residential Internet for $89 per month, which provides Ting's 1 Gbps symmetrical gigabit fiber Internet. Plans for businesses enterprises and bulk services are fully customizable and can be created with the Ting Internet enterprise team.

Residents in Alexandria can visit ting.com/alexandria to find more information on availability and search their address to either order or preorder Ting Internet. Ting's fiber network build and ongoing operations will continue to create dozens of jobs in Alexandria. To learn more about Ting or check for open positions within the community, please visit tucows.com/careers/jobs-at-ting.