Frequently Asked Questions

What is the 2020 Broadband Communities Virtual Summit?

The 2020  Broadband Communities Virtual Summit is an exclusively online event being hosted by Broadband Communities Magazine on the vFair platform. Our 1,000+ attendees will enjoy an interactive conference featuring top industry speakers from across the United States and Canada as well as a virtual exhibit hall where 40+ exhibitors and sponsors will display their products and services. Attendees will find a multitude of networking opportunities including group and one-on-one text, voice and chat options. It's a must-attend event for relationship building with broadband industry leaders without the constraints of travel due to global restrictions.

Who will attend or participate in the Virtual Broadband Communities Summit?

• Real Estate Owners
• Network Operators and Developers
• Representatives of the Telecommunications Industry
• Cable System Providers
• Architects and Builders
• Federal, State and Local Officials and Economic Development Professionals
• Telco and Electric Co-op Officials
• Broadband Champions and more

Do I need to register for this event?

Yes, you’ll need to register for this online event. Follow the link at the top of the page and submit your information. Then you’ll receive an email confirming your registration for the event.  If you have previously registered for the live Summit, your registration will be automatically assigned to the virtual event.  In that case, you will not have to re-register for the virtual event.

My company is exhibiting. How will it all work?

Exhibitors will receive an information packet about a month before the event with detailed instructions outlining the steps for successfully setting up their virtual booth. Videos, recorded presentations, infographics, data, price lists and certifications that visitors to exhibitors' virtual space can view and download are just some of the ways to optimize the platform's interactive features. Exhibitors can also chat with potential clients, run promotions, competitions and more. And it can all be linked back to your home base.

Will I be able to see who has shown an interest in my products/services?

Yes! And better than coming home with a bunch of business cards, when a visitor to your virtual space shows an interest in your business, you will receive their details digitally for easy follow-up after the live event closes. This data will come from us and will be bespoke per exhibitor.

How will my booth operate during a live event?

To get the most from your experience during the three-day live event, we recommend you have at least one active member of your team online from 10am - 4pm CDT to monitor the live chat facility and connectivity to your social media. For the two months following the event, attendees can purchase products, watch videos, listen to presentations, download catalogues, brochures, COAs and technical specifications as well as read reviews and request further information plus much more.

Can I interact with visitors in real time?

Yes — on live days you will be able to see questions from visitors and respond to them in real time. You may engage in conversations via telephone, messaging, or video conferencing.

How long will the on-demand content be available online after the event concludes?

The on-demand content will be hosted for 2 months following the event. Audiences can listen to the sessions and exhibitors will get added exposure beyond the 3-day main event.

Whom may I speak with about exhibiting or sponsoring?

Please send your enquiry to Irene Prescott, irene@bbcmag.com, or by calling 505-867-3299.

Which browser is best for video streaming?

We recommend Chrome, Safari and Firefox for the best viewing experience.

What can I do to improve my video streaming quality?

Good internet connectivity will ensure high quality video streaming.

How do I log in on the day(s) of the live event?

You login will be emailed to you ahead of the event. You can use the details to access the online event.

Will I be able to download any documents or files from the event?

Yes. Like any physical event, we will have a Digital Briefcase for you! You can add all the documents available to the digital briefcase in your account and email them to yourself.

Where will the event be held?

This is an online event, and you can participate from anywhere you have internet access. No traveling involved. All you need is  a desktop, mobile or tablet device and an internet connection.

Do I need to download any software to be able to attend the event?

No, you will not have to download any special software to view the virtual event.

I received a message that the event is not currently available.

You may see this message due to one of the following reasons:

• The event you are trying to access has not yet been broadcast.
• Verify the time and date of the live event to ensure the start time of the event.
• The event you are trying to access has concluded but the on-demand version is not yet available. Please check back again.